Locality: Abu Dhabi, United Arab Emirates
Job: Deputy Director Strategy Marketing
Locality: Thiruvananthapuram Area, India
Summary: Operations management Project management Technical Writing Corporate Communications Nearly 10 years work experience in IT (including 2 years in the U.K.) in SEI-CMM Level 5/ISO 9001:2000 and ISO 27001:2005 certified IT organisations. Around 15 years of freelance experience in the academic (PhD research and publications) and communications industry (copy-writing, journalism, English language training).
Current: Manager - Customer Care & Retention for ADL Kerala at Asianet Satellite Communications
Past: Associate Project Manager - Services & Head - Corporate Communications (www.rmesi.co.in) at RM Education Solutions India Onsite Project Coordinator (www.rm.com) at RM Head - Corporate Communications (www.ibsplc.com) at IBS Software Services see less...
Education: University of Kerala English Language & Literature (1984-1986) Diploma in Journalism & Public Relations, Public Relations Society of India (1986) M.A. in English Language & Literature, University of Kerala (1986) B.A in Psychology, University of Kerala (1984)
Skills: ITIL Foundation certified
Experience: Asianet Satellite Communications (Media Production industry): Manager - Customer Care & Retention for ADL Kerala, (June 2009-Present) Managing customer care operations in Asianet Satellite Communications with special focus on customer retention strategies in Asianet Dataline (ADL). Directly contributed to 30% growth of ADL customer base during the year 2009-2010 through re...
Interests: career opportunities, consulting offers, new ventures, job inquiries, reference requests, getting back in touch
Beena Augustine-Athletics Mathew Varghese-Football M. Rajeev Kumar-Football Molly.T- Powerlifting U. Sharaf Ali- Football Pushpamma Jospeh- Power lifting
Beena Augustine . Mercy College, Palakkad . 25.1 sec . 1990-91 . Smithamol. V.T. Vimala College, Thrissur . 25.1 sec . 2000-01 . 03 . 400M . Smithamol. V.T. Vimala College, Thrissur
Smt. Beena Augustine (1998) 04822-213401 Sr. Jose Mary (2001) 04822-221373 Smt. Valsala Baby (2002) 04822-211352 Smt. Elsamma Thomas (2006) 04822-237682
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