Chandrabali Ganguli

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Chandrabali Ganguli

Locality: Kolkata Area, India
Summary: Am working as Deputy Manager - Customer Service Delivery with Reliance Communications for Kolkata and West Bengal Operations. The role entails processing of customer complaints as reported from our BPO and Cluster operations. These complaints are resolved in close co-ordination with DAKC (Mumbai) through a central processing team, within specific timelines, as per Service Level Agreement. The focus is on customer satisfaction and retention through quality of service and loyalty programmes.
Current: Deputy Manager, Customer Care at Reliance Communications
Past: Senior Executive, COSD at Tata Teleservices Ltd Complaint Management - Eastern Hub at TTSL Senior Officer, Customer Care at Bharti Airtel Ltd see less...
Education:  G.D. Birla Girls' High School English, Physics, Mathematics (1980-1995) 

Industry: Telecommunications
Skills: Quality Audit, Complaint closure, SLA Adherence, Call Center Operations Management, Retention
Experience: Reliance Communications (Public Company; RCOM; Telecommunications industry): Deputy Manager, Customer Care,  (August 2006-Present) 
Tata Teleservices Ltd (Telecommunications industry): Senior Executive, COSD,  (July 2004-2006) 
TTSL (Telecommunications industry): Complaint Management - Eastern Hub,  (2004-2006) 
Bharti Airt...
Interests: career opportunities, consulting offers, new ventures, job inquiries, expertise requests, business deals, reference requests, getting back in touch

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esicwestbengal.org

621 11137261 jagdeep jasal 622 11137262 rahul ganguli ... 2173 12722416 chandrabali dey 2174 12722417 sujata sharma

ldemo.mp.nic.in

Vinay Kumar Parwar : Late Shri Vijay Kumar Parwar: 2009

www.mu.ac.in

Ganguli Hena Salilkumar Geeta: BEDU: April: Mahatma Edu cation Society's Pillai College of Education: First Class: F: A: Hindi: 2,008: History: BED12300106.j pg

Corporate Agents

A B C D E F G H I J K L M N O P Q; 1: IRDA License no: Insurer Agent code : Name of Corporate Agent : Name of Chief Insurance Executive : Names of Directors/Partner

BOMBAY HIGH COURT CAUSE LIST

BOMBAY HIGH COURT DAILY CAUSE LIST Original Side (For 16th, December, 2010 )

SUPREME COURT OF INDIA CAUSE LIST

SUPREME COURT OF INDIA CAUSE LIST (For 04th, March, 2008 )

DEPARTMENT OF BOTANY , CALCUTTA UNIVERSITY

Sri Narayan Prasad Ganguli : 1939: Sri Subodh Kr. Sengupta : 1939: Dr. Krishnaswami Subba Rao : 1940: Dr. Sati Nath Bahduri : 1940: Dr. Uday Nath Mahanti