Locality: Mumbai Area, India
Summary: Permanent Experience Currently working with KINGFISHER AIRLINES, since 12th March 2007 as a Guest Service Agent (Mumbai Airport) with huge background in working with a fast paced Airport environment and responsible for a variety of task involving Guest relation, Guest check-in process, Boarding control, Baggage handling, Ramp activities, Arrival procedures and Support operational duties. Previously worked for GRAND HYATT MUMBAI, from 13th March 2006 to 5th March 2007 as Food and Beverage Associate, Handling Business Centre F&B requirements as well as Banquets. Assist with public relations, food service and register control. Also familiar with Business Centre day to day operations. Previously worked for KENTUCKY FRIED CHICKEN from 5th August 2005 to 16th February 2006 as a Counter Cashier. Worked on Micros system. Resolved conflicts in high pressure environment. Maintained product inventory, cash control, public relations and in-house advertising for special sales and events.
Past: guest servtces agent at ki8ngfisher airlines guest services agent at kingfisher airlines
Education: Bharati Vidyapeeth (2004-2006)
D.B.J.college chiplun, commerce (1999-2002)
Skills: Supervision of all areas of frontline services like counters, arrivals,BoardingGatesMonitoring & supervising the offloading and loading of wide bodied and narrow bodies aircrafts with compliance to the companys procedures & IATA regulations.Familiar with SABRE system (Semi Automatic Business Research Environment) Basic Reservation,E-ticketing and Check-in.Familiar with Fidelio version 6.2 and Micros systemAirside Driving License acquired.Have DGCA Certified Loading Competency Course
Experience: Kingfisher Airlines (Privately Held; 5001-10,000 employees; Airlines/Aviation industry): Guest Services Agent, (March 2007-Present) As a Guest Service Agent (Mumbai Airport) with huge background in working with a fast paced Airport environment and responsible for a variety of task involving Guest relation, Guest check-in process, Boarding control, Baggage handling, Ramp activi...
Interests: career opportunities, job inquiries, expertise requests, business deals, reference requests, getting back in touch
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