Kristina Hermanns

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Kristina Hermanns

Locality: 122016 Gurgaon, India
Job: Solution Lead Analyst


Kristina Hermanns

Locality: Gurgaon, India
Summary: Excellent client interaction skill with an ability to guide and provide them with the best possible solution. Strong problem solving & analytical skills, flexibility, resourcefulness and a proven ability to work as part of a multidisciplinary team with people from diverse backgrounds and mind-sets. Excellent time management skills with proven ability to work accurately and quickly prioritize, coordinate and consolidate tasks, whilst simultaneously managing the diverse range of function from multiple sources.
Industry: Information Technology and Services
Skills: Possess excellent people management, effective communication and strong interpersonal skills, adept at handling administrative/ operational tasks and managing customer requests. Articulate communicator with a strong work ethic, continuously striving for improvement coupled with excellent administrative aptitude with an eye for detail and the commitment to offer quality work.

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Brain gain, the BPO way

A pregnant pause greeted Kristina Hermanns, 27, when she told her mother she had an offer to head a team in India for information technology (IT) and business process outsourcing ...