Summary: Identifying and preventing fraudulent activities in credit card transactions for Canada regions. Corporate Identity theft prevention. Identifying internal fraud. Process Training and Mentoring new hires. Handling the fraud mailbox. Call auditing and Quality assessment for the team. Analyzing credibility and providing credit limit for various companies. Working with US Law Enforcement in tracking down the fraudsters involved in shipments with very high dollar value. Redirecting the orders to correct address & stopping the fraud order shipments. Thus saving dollars. Handling the tax mailbox and resolving tax related issues for both external and internal customers. Validating the sales tax certificates provided by the company and guiding people to adhere with current tax audit guidelines. Working on the Dell live order queue for orders with tax issues and releasing them into production within a SLA of 48 hours. Processing/Issuing MCTs (Manual Credit of tax) after validating customers tax claims. Process Training and Mentoring new hires on Processing/Issuing MCTs (Manual Credit of tax) after validating customers tax claims. .
Current: Sales Tax Analyst at Dell International Services India Private Limited Hyderabad
Past: Event Management at Manpower co Sales Tax Analyst at Dell
Education: Osmania University Biotechnology,Microbiology,Chemistry (2003-2006)
Osmania University Biotechnology, Microbiology chemistry
Industry: Consumer Services
Skills: I was awarded with Ubhartha Sitara as an appreciation for my work in TAX team. Part of the team which was awarded with One Dell and later Smart Step awards both in Fraud & TAX teams
Experience: Dell International Services India Private Limited Hyderabad (Consumer Services industry): Sales Tax Analyst, (May 2008-Present) - Fraud Prevention Expert JAN 2007- MAY 2008 Identifying and preventing fraudulent activities in credit card transactions for Canada regions. Corporate Identity theft prevention. Identifying internal fraud. Process Training an...
Interests: career opportunities, consulting offers, new ventures, job inquiries, expertise requests, business deals, reference requests, getting back in touch
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