Nabo Biswas

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Nabo Biswas
Nabo Biswas

Locality: Ahmedabad Area, India
Summary: I am currently working as Program Manger in KPO vertical. The project involves comprehensive data mining from different consumer forums and company website, data analysis, preparing a comprehensive analysis report and presentation and forwarding the report to the client. My Key Responsibility Areas include the following: 1. SLAs Management 2. Performance Matrices and Delivery 3. Client Relations 4. Resource Management 5. Performance Monitoring and Feedback 6. Team Development and Management 7. Recruitment 8. New Hires Training 9. Team Workshops 10. QA Calibration 10. Performance Based Appraisals 11. Inter-Departmental Co-ordination
Current: Branch Operation Manager at ICICI Bank
Past: Team Leader, Operation at Motif at Motif Customer Care Executive at Motif at Motif
Education:  Symbiosis institute of Management Studies Human Resource Management (2007-2009) 
 Gujarat University Database Managment System (2000-2002) 
 Gujarat University Chemistry (1996-1999) 

Industry: Banking
Skills: Financial back office operations, Operations Management, Process Design & Improvement, Team Building & Coaching, Training & Mentoring
Experience: ICICI Bank (Public Company; IBN; Banking industry): Branch Operation Manager,  (March 2010-Present) 
Motif (Outsourcing/Offshoring industry): Team Leader, Operation at Motif,  (2004-2006) 
Motif (Partnership; Computer Hardware industry): Customer Care Executive at Motif,  (March 2003-November 2004) 

Interests: Strategic planning, cooking, biking and doing work out to be fit and fine
Interests: career opportunities, consulting offers, new ventures, job inquiries, expertise requests, business deals, reference requests, getting back in touch

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Pachim Kaliabor

A B C D E F G; 1: Permanent Wait List of IAY(SC/ST) 2: Name of Block : Pachim Kaliabor Dev. Block : 3: Sl. No. Name of G.P. Family ID No. Name of Beneficiary