Locality: Bengaluru Area, India
Summary: A highly motivated and result driven professional offering over 9 years of verifiable experience in BPO (Operations). Certified Six Sigma Black Belt from Anexas. Sound knowledge of the industry and its requirements. Proficient to work and perform under demanding environment; proven record of implementing business-centered strategies to contribute to organizational growth and profitability. An innovative team player possessing excellent interpersonal, communication, team motivating, people management with demonstrable analytical mind-set and problem solving abilities
Current: Sr. Manager Operations at East Point InfoTech Pvt. LTD
Past: Sr Manager Operations at Zele InfoTech Pvt. Ltd Manager Operations at zele infotech Ast Manager Operations at Zele InfoTech Pvt. Ltd Team Leader at Verve Customer Service Representative at Verve see less... 2 more...
Education: Bangalore University Finance and HR (1988-2006)
Industry: Information Technology and Services
Skills: Areas of Expertise Performance Management Quality Management Operations Manpower Management ,Process Excellence
Experience: East Point InfoTech Pvt. LTD (Information Technology and Services industry): Sr. Manager Operations, (November 2009-Present) Responsibilities: Train the Centres on Inbound and Outbound and implement New Strategies. Certify all the centres conforming to Client standards. Implement and support the Centres in terms of Operations and Technology. Guide and support the Operations ...
Interests: management training, new technology, investing, fishing, snowboarding
Interests: career opportunities, consulting offers, new ventures, job inquiries, expertise requests, business deals, reference requests, getting back in touch
Groups: SIX SIGMA
I go here only coz the bed is great and when I am hungry they serve some amazing food. The staff is very courteous. Great pool to have a swim. - Regan Aiyappa