Renil B

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Renil B

Locality: Bengaluru Area, India
Summary: Project Manager at IPG Category organization. Identify area of oppurtunity for process improvement and warranty savings withing the organization and the outsourced partner space and implement projects. This involves designing, planning, identifying risks and implementing projects within the team and across support partners. It also includes redesigning of processes, establishing metrics, implementing projects and driving partners to achieve the metrics. My role also involves creating support tools to improve customer and agent experience. This involves strategic decision making, liasing with global teams and working closely to ensure synergy among various regions.
Past: Engineering PRoject Specialist at Hewlett Packard Dispatch Analyst at DELL International Services
Education:  Bharathiar University Mechanical Engineering (1996-2000) 

Industry: Consumer Services
Skills: Project Identification, Project Initiation, Project Planning, Risk IDentification, Project Implementation, Business Process Redesign, Metrics creation, Dashboard publication, ITIL, COntact center processes, Warranty Savings,Project Management
Experience: Hewlett Packard (Public Company; Consumer Services industry): Project Manager,  (November 2007-Present) 
Hewlett Packard (Information Technology and Services industry): Engineering PRoject Specialist,  (June 2005-October 2007) 
DELL International Services (Consumer Services industry): Dispatch Analyst,  (October 2002-May 2005) <...
Interests: career opportunities, job inquiries, expertise requests, reference requests, getting back in touch
Groups: ITIL service Management PMI

References for Renil B

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Bombay Hospital Journal - Case Reports

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Isolated Renal Echinococcosis

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