Ruma Chatterji

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Ruma Chatterji

Locality: Pune Area, India
Summary: * Last worked as a Sr. Technical Writer in Avaya. Responsible writing for software products using different tools and technologies. * Team Lead in Lionbridge. Received 5/5 rating by management for 2 consecutive years. * Client expressed satisfaction and was subsequently promoted to Team Lead at Lionbridge within 2 years of joining as a writer. * Helped build teams for three different projects, and cooperated with US office to get more projects to Mumbai. This resulted in considerable savings for HP and garnered more business for our office. * Visited client offices in the USA for trainings as well as for an operations meeting. * Received extensive training on the role of a site editor and in the various tools used by Hewlett-Packard (HP). * Extensive experience with the cycle of writing and getting documents up on the Internet for new products within a given deadline, for customer and call-center use. * Currently hold a US business visa.
Past: Senior Technical Writer at AVAYA INDIA PVT. LTD Team Lead at LIONBRIDGE TECHNOLOGIES PVT. LTD Freelance Writer at SOBHAGYA ADVERTISING Documentation Specialist at TECHNA DIGITAL SERVICES Jr. Accountant at SCHLUMBERGER ASIA SERVICES LTD see less... 2 more...
Education:  University of Mumbai Chemistry  
 University of Mumbai Chemistry  

Industry: Writing and Editing
Skills: Basic, C, C + +, COBOL, customer relations, database administration, editing, english, framemaker, funds, Hewlett-Packard, internet software, invoicing, leadership, microsoft office, oracle developer 2000, Pascal, quality, RoboHelp, technical writing, telecommunications, xml,
Experience: AVAYA INDIA PVT. LTD (Writing and Editing industry): Senior Technical Writer,  (June 2008-July 2009) Developed and wrote documents for a new product. Used the knowledge gained in different aspects of telephony and Internet communications. * Tools used FrameMaker and RoboHelp, TightVNC * Trainings received FrameMaker, Epic Editor, Telecom boot camp (Basic
Interests: career opportunities, consulting offers, new ventures, job inquiries, expertise requests, business deals, reference requests, getting back in touch

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