Locality: Kolkata Area, India
Summary: An MBA scholar with 6 years of extensive experience in value creation through excellent customer service. The experience ranges from back-end and front-end customer care to leading projects on process improvement, training and feedback management to achieve higher goals of customer satisfaction
Past: Member of Student Placement Council at Asian Institute of Management MBA Graduate at Asian Institute of Management Action Consultancy on Strategy Planning at I.T.C Senior Executive at HSBC Senior Executive/Trainer at HSBC Kolkata Senior Customer Care Executive at American Express Senior Customer Care Executive at American Express India (P) LTD Process Associate at Acclaris Process Associate at Acclaris Business Solutions Pvt. Ltd Customer Care Officer at Convergys India Services Pvt. Ltd Business Development Executive at Electronics Corporation of India Ltd see less... 8 more...
Education: Asian Institute of Management Business (2008-2009) Received Merit Scholarship. Consistently in the top 30% althrough the course.
Assam University Economics Honours (1998-2001)
Industry: Financial Services
Skills: Business Development, Institutional Sales, Customer Service, Marketing Strategy, Market Research, Consumer Behavior, International Marketing, Competitor Analysis, Operations Strategy, Organizational Development, Consulting,Strategic Management, Management Control Systems and Financial Statement Analysis.
Experience: Asian Institute of Management (Educational Institution; Higher Education industry): Member of Student Placement Council, (September 2009-December 2009) Representing the AIM Student Community and working in coordination with Career Management Services (CMS), AIM. AIM's Brand Enhancement by interfacing with industry and strengthening contacts with AIM Alumni. Supporting CMS in i...
Interests: a) Engaged in Community Activities through "Friends of The Tribal Society", b) Cultural Activity: Plays Tabla
Interests: career opportunities, job inquiries, expertise requests, reference requests, getting back in touch
Creative Head : Subhashis Guha 5. Sr. Visualiser ...