Vikram Ramraj

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Vikram Ramraj
Vikram Ramraj

Locality: Bengaluru Area, India
Summary: 1. Capital Market Group Source control. Monitoring and maintaining the Source of Multiple applications using Power builder version 8, version 10 version 10.5 and VSS/SVN, check in, checkout, undo and get. Base product management. Upgrading and maintaining the base product by incorporating all the latest enhancements using PL/SQL. Application Packaging. Preparing application packages using install Shield. Build and Release. Creating part and full builds using Power builder version 8, version 10 and releasing patches to the Client (data patch, part patch full patch and install shield packages) after verification. 2. Technology solutions Group Monitoring. Monitoring the Client server which is located in London, UK. Analyzing the performance & load of each server & taking necessary action in case of overload or failure. Installation. Installing the software on the specified Client machine after confirming the technical Hardware specifications against the requirement. 2) Verifacts Services Private Limited. Location : Bangalore Designation : Team Leader Job Profile and responsibilities Client Interaction It involves interacting with the Client regarding cases, doubts, decisions to be made regarding the leeway of errors, making things more simpler for both the parties and hence discussions on protocols to be followed, Regulations etc. Following insufficiencies, sending offline reports etc are few more to add. Continuous maintenance of PR is the most demanding aspect in this industry which solely depends on the Client Managers as they are the link between the two parties. Work flow automation. Worked closely with the IT team in implementing the CVWS system. Case Initiation and Delegation More than 50 cases are received online/offline on daily basis which are distributed among the team members accordingly. 3) ICICI Bank. Location : Bangalore Designation : Phone Banking Officer
Past: Team leader at Verifacts Services Pvt. Ltd.
Education:  Pondichery University Business Administration (2007-2010) 

Industry: Information Technology and Services
Skills: Power builder version 8.0 10.0 & 10.5. PL/SQL Oracle 10G. Install shield packaging. VSS. SVN. MS Office and Internet browsing. In addition to professional business orientation, communication skills, interpersonal skills & organization skills along with leadership qualities are my basic strengths.
Experience: 3i Infotech (Public Company; 10,001 or more employees; Information Technology and Services industry): executive,   
Verifacts Services Pvt. Ltd. (Privately Held; Human Resources industry): Team leader,  (October 2006-November 2007) Job Profile and responsibilities Client Interaction It involves interacting with the Client regarding cases, doubts, decis...
Interests: career opportunities, consulting offers, new ventures, job inquiries, expertise requests, business deals, reference requests, getting back in touch

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