Locality: Bengaluru Area, India
Summary: 16 + years of industry experience with over 10 years in systems management tools like Tivoli, BMC,Netcool and Maximo. I currently manage probably the largest tools automation team in India (across all services vendors) and probably the biggest automation support team in world of 330+ people. I have done many aspects of service delivery including pre-sales, consulting, post-sales support and development. Currently wanting to collaborate on effectiveness of service management tools on the business
Current: Senior Service Delivery Manager - Service Management Integration at IBM
Past: Senior Project Manager at Infosys Advisory IT Specialist at IBM Singapore
Education: University of Southern Queensland Information Technology (1999-2001)
Industry: Information Technology and Services
Skills: People Management and Leadership Technical Architecture System Management tools - Tivoli Netcool Maximo BMC Project Management Scripting Database Administration
Experience: IBM (Public Company; IBM; Information Technology and Services industry): Senior Service Delivery Manager - Service Management Integration, (October 2008-Present) Currently responsible for end-to-end delivery of service management integration tools. I manage a team of over 330 people in delivering support to multiple customer across the globe. I own all aspects of delivery incl...
Interests: career opportunities, consulting offers, expertise requests, reference requests, getting back in touch
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