Divya Amit

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Divya Amit

Locality: India
Summary: A customer relations professional with 10 years experience, currently employed with Capita Process Management Services (CAPITA). I am a great team player with an ability to handle challenging situations competently. Promoted to Operation Magager from an associate in a span of 6 years. Capita: As an operations manager my main responsibilities include driving operations and planning of all teams ensuring that they continuously deliver on quality, speed and accuracy within the agreed upon KPI and SLA frameworks; Ensuring the achievement of the financial targets for the cost centre; Evaluating, review facilitate and implement process improvement initiatives and projects; Wipro: As a Team Leader, my key responsibilities are leading & motivating a team of 20-25 agents, meeting the SLAs, effectively implementing change management, mentoring, coaching, managing continuous process improvements, planning & stakeholder management.
Past: Sr Manager Operations at Capita Team Leader- UHG at Wipro BPO
Education:  Kendriya Vidyalaya Management  

Industry: Outsourcing/Offshoring
Experience: Capita (Public Company; CPI; Outsourcing/Offshoring industry): Manager-Operations,  (February 2006-Present) As an operations manager iam managing the below mentioned responsibilities: Conduct resource planning in line with complexity of processes; Review , maintain and update production planning and staffing; Evaluate, review facilitate and implement process improvement initiat...
Interests: career opportunities, consulting offers, job inquiries

References for Divya Amit

Web Results

Movies Maut Ke Peche Maut 2004 - BIGFlix.com

Hemant Birje , Sapna , Divya , Amit Pachori ... © 2010 BIG Flicks Private Limited. All rights reserved. Use of this website is subject ...

rahoon Videos-Tellytube Video Archive

Pyaar Ki Rahoon Me..... Album : Dil Mein Ho Tum, Singer : Divya, Amit, Music : Bikash Barua, Choreographer : Roni-Dipak


sachdeva divya amit santosh: 2671: sachin ashok junare urmila: 5604: sadh yuvraj shailesh madalsa: 1499: sagavekar amar narayan anita: 3231: sagvekar krishnakant subhash

Remix Forum Awards:Results :5thdec-11thdecpage77 [Archive ...

17) BEST WHACKO FAN(ashi fan) --divya, amit 18) ANGEL PRINCESS(tia fan) --ruhi 19) COOLEST OF D LOT(uv fan!) --bumi, amy 20) WIERDEST POSTER -- harshu

song game [Archive] - Page 2 - Star Forum

[Archive] Page 2 song game ... tia veer khluam khula pyar karenge hum dono ashi yuvi just the opp. do di mi rahen hain magar chupke chupke

Admission to Foundation 2007

Divya Amit Bali : Amit Bali : 394 : 795 : Armaan Chauhan : Sapna Chauhan : Deepak Chauhan : 395 : 1196 : Armaan Dhanda : Kavita Dhanda : Akshay Dhanda : 396 : 379 : Armaan Gandhi