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Shailaja Nagula

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Shailaja Nagula
Locality:
Hyderabad Area, India
Summary:
CSM In ICICI Bank Limited
Experience:
ICICI Bank (Public Company; 10,001 or more employees; IBN; Banking industry): Customer Service Manager,  (March 2008-Present) Handle 2nd and 3 rd level escalations through voice and non-voice channel Interacting with the Customers through calls (Outbound calling) and through e-ma...